Trust Center

EnergyMeterData is built for industrial and commercial teams who rely on accurate energy data. This Trust Center summarizes how we approach security, data protection, and operational reliability. For legal detail, see our Privacy Policy, Terms of Use, and Cookie Policy.

Security practices

We apply layered security appropriate to a cloud SaaS platform: encrypted transport (HTTPS), access controls, least-privilege principles for operational access, and ongoing monitoring. Exact controls may vary by deployment (for example cloud vs. on-premise offerings).

Data protection

We process customer and end-user data in line with our Privacy Policy. Role-based access, segregation of environments where applicable, and contractual safeguards for subprocessors help protect information you entrust to us.

Availability and operations

We design for service availability and maintain processes for incident response and business continuity. No service can guarantee 100% uptime; maintenance windows or third-party dependencies may occasionally affect access. Status and support channels are communicated through your account team or contact where offered.

Compliance awareness

Organizations use our platform in many regulated contexts. You are responsible for ensuring your use meets your industry and local requirements (for example energy reporting, labor, or data residency). We can discuss configuration and documentation needs as part of enterprise or partner engagements.

Vulnerability reporting

If you believe you have found a security vulnerability in our public-facing services, please report it responsibly through Contact with enough detail to reproduce the issue. Do not perform destructive testing without authorization.

Questions

For privacy requests, data processing questions, or security inquiries, contact us. We will route your request to the appropriate team.